How to Detect 和 Prevent 欺诈 in Your Auto Dealership

How to Detect 和 Prevent 欺诈 in Your Auto Dealership

The digital age has revolutionized the car-buying experience but has also opened the door to a new wave of scams. Identity theft 和 loan application fraud have become significant risks for online auto buyers 和 经销商. 在本文中, we’ll delve into how this technology can be your secret weapon in the fight against digital fraud in the auto retail industry.

为什么 All Dealerships Should Be Concerned With Internal 和 External 欺诈 Risks

想象一下:2023年3月, 和 two dealership employees have just been arrested for fraud 和 forgery. 而且他们并不是唯一的. 不需要的保修和附加条款, 欺诈电子签名, 甚至“权力预约”也在兴起.

But it’s not just about the loss of potential profits. 你的经销商的声誉危在旦夕. 如果你也面临类似的指控怎么办?

The good news is that you can take steps to protect yourself. 通过实施外部和内部控制, you can safeguard against fraud that could damage your revenue 和 good name. Don’t wait until it’s too late – start taking action today.

The Rise of 欺诈 in the New Digital Auto Retail World

Did you know that 96% of car buyers are eager to apply for financing online? 为什么? It saves time 和 is more satisfying than traditional in-person dealership experiences, according to the 2021 Cox Automotive Car Buyer Financing Journey Study.

What’s more, one in five car buyers completes over half of their auto purchase process online!

But here’s the catch: dealership fraud is on the rise. 事实上, some alarming statistics reveal that 84% of 经销商 report instances of identity fraud, 79%的人因此蒙受损失. 更糟糕的是, 77% of dealers reported increased loan application fraud 和 lacked proper protection against identity fraud.

Don’t worry; there are ways to protect your dealership 和 customers. 让我们来探索一下.

The Importance of Verification Technology in Preventing 欺诈

Are you an auto dealer who relies on scanning or photocopying customers’ driver’s licenses for ID verification? 虽然这是一种流行的方法,但它并不是万无一失的. 如果驾照是假的或偷来的怎么办? Enter verification technology – the missing piece to your customer validation process.

With verification technology, you validate the license 和 verify the person’s identity 和 address. Plus, it helps you “red-flag” potentially dangerous individuals, satisfying 外国资产控制办公室(OFAC) 规定.

This technology is so secure that it’s now used in many online banking applications too!
Don’t settle for scanning alone; upgrade to verification technology 和 protect against fraud.

Steps to Build 和 Implement an Internal 审计 Program

欺诈 can wreak havoc on a dealership, but internal controls can help prevent it. To build a strong internal 审计 program, follow these five steps:

  1. 创建, 审查, 或者更新你的政策和程序手册, 和 schedule regular 审查s to catch any areas for improvement.
  2. Identify key areas from your manual to test regularly.
  3. Ensure staff 和 key employees know their roles 和 responsibilities 和 properly segregate duties between departments.
  4. Assign individuals with regular 审计 responsibilities.
  5. Follow up regularly to make sure everyone is on track 和 held accountable.

With these measures, your dealership can be more secure 和 protected against fraud.

结论

欺诈 is a major threat for auto 经销商 in the modern digital retail world, whether committed from outside or within the organization. Fortunately, there are effective ways to combat it. One uses verification technology, 和 another implements an internal 审计 program. These two tactics can help 经销商 spot gaps in their internal controls 和 prevent fraud from happening.

For more information, please contact Keith Laundenberger via our 网上联络表格.

委员,葡京会手机app下载 & 老葡京手机app(老葡京手机app) is a professional services firm delivering tax, accounting 和 business advisory expertise throughout the Mid-Atlantic region from offices in 马里兰州贝塞斯达 和 华盛顿特区.

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